Vallarta Party Rentals
  • Furniture
    • Chairs ❭
      • Banquet Chairs ❭
        • Resin Chiavari Chair
        • Wood Chiavari Chair
        • Avant Garde Chair
        • Cross Back Chair
        • Bamboo Chair
        • Mexican Chair
        • Versailles Chair
        • Phoenix Chair
      • Bar Stools ❭
        • Classic Bar Stool
        • Rustic Bar Stool
      • Chair Cushion
      • Floor Pillow
    • Tables ❭
      • Banquet Tables ❭
        • Half Moon Table
        • Round Table
        • Square Table
        • Round Rustic Table
        • Rectangular Rustic Table
        • Turned Leg Table
        • Wooden Glass Table
        • Natural Table
      • Coffee Tables ❭
        • Round Coffee Table
        • Rustic Coffee Table
        • Wooden Glass Coffee Table
        • Acrylic Coffee Table
        • Turned Leg Coffee Table
        • Wooden Acrylic Coffee Table
        • Natural Coffee Table
      • Cocktail Tables ❭
        • Classic Cocktail Table
        • Rustic Cocktail Table
        • Wooden Glass Cocktail Table
        • Turned Leg Cocktail Table
      • Long Tables ❭
        • Classic Long Table
        • Rustic Long Table
    • Lounges ❭
      • Classic Lounge
      • Rustic Lounge
      • Modern Lounge
      • Victorian Lounge
      • Natural Lounge
      • Mexican Lounge
      • Illuminated Lounge
    • Tableware ❭
      • Table Runners ❭
        • Mexican Table Runner
        • Organza Table Runner
        • Taffeta Table Runner
        • Satin Table Runner
        • Textured Table Runner
        • Striped Table Runner
      • Glassware ❭
        • Clear Glassware
        • Colored Glassware
        • Glass Votives
      • Flatware ❭
        • Silver Flatware
        • Gold Flatware
      • Dishware
      • Charger Plates
      • Tablecloth
      • Long Tablecloth
      • Cloth Napkins
      • Table Setting
    • Pillows ❭
      • Matte Pillow
      • Satin Pillow
      • Mexican Pillow
      • Textured Pillow
    • Decoration ❭
      • Mexican Decoration
      • Pathway
      • Petate Mat
    • Big Letters
  • Entertainment
    • Musicians ❭
      • Soloist
      • Duets
      • Trios
      • Guitarist
      • Violinist
      • Pianist
      • Saxophonist
      • Harpist
      • Versatile Band
      • Mariachi Band
      • Latin Band
      • Rock Band
      • Jazz Band
    • Shows ❭
      • Fire Show
      • Day of the Dead
      • Circus Show
      • Mexican Dancers
      • Huichol Show
      • Aztec Ceremony
      • Casino Vegas
      • Living Tables
      • Samba Carnibal
    • Lighting ❭
      • Candles
      • LED Lights
      • String Lights
      • Paper Lanterns
      • Luminary Light
      • Candle Lanterns
      • Chandelier
      • Orb Light
    • Pyrotechnics ❭
      • Fireworks
      • Cold Fireworks
      • Confetti Cannon
      • Sparklers
      • Pyro-Lettering
      • Smoke Machine
    • DJ
    • Master of Ceremonies
    • Dance Floor
    • Karaoke
  • Catering
    • Menus ❭
      • Buffet Menu
      • 2 Course Menu
      • 3 Course Menu
      • 4 Course Menu
    • Salty Appetizers
    • Sweet Appetizers
    • Rehearsal Dinner
    • Beverage Service
    • Cake and Baking
  • Flowers
    • Centerpieces ❭
      • Banquet Table Centerpiece
      • Coffee Table Centerpiece
      • Cocktail Table Centerpiece
      • Long Table Centerpiece
    • Bridal Bouquets
    • Bridesmaid Bouquets
    • Boutonniere
    • Wedding Ceremony
    • Sweetheart Table
  • Photography
    • Photographer ❭
      • Daniel
      • Diana
      • Eva
      • Kael
      • Raul
      • Toms
    • Videographer ❭
      • Antonio
      • Diana & Angel
      • Luis
      • Alma & Cristian
    • Photo Booth
    • Backdrop
  • Structures
    • Arch
    • Chuppah
    • Canopy
    • Tent
    • Draping
    • Stage
    • Props
    • Fire Pit
  • Gallery
    • Weddings
    • Corporate Events
  • Contact
    1. Home
    2. Refund Policy

Refund Policy


Thank you for considering Mac Event Group: Weddings & Events for your special event.
Mac Event believes in helping its customers as far as possible, and has therefore a cancellation / refund policy.

Under this policy


  • Cancellations will be considered only if the request is made on or before the first 3 days of reserving your event date.
  • There is no cancellation of considered on the Same Day of the event.
  • No cancellations are entertained for those products that Mac Event has obtained and / or purchased on your behalf. These purchase are specific to your event and have no value to Mac Event.
  • In case you feel that the service received is not as shown on the site or as per your expectations, you must bring it to the attention of our staff during the event so that corrections may be made to your satisfaction. In the event that resolution can not be achieved, the staff will document your concerns for follow up with management. Concerns will be handled with in 24 hours of the event. The Customer Service Team after looking into your complaint will make an appropriate decision.
  • In case of complaints regarding products that come from another vender or agent, please refer the issue to them.

Refund Policy


When you reserve your date for our services, your purchase is covered by our 3-day money-back guarantee. If you are, for any reason, not entirely happy with our services, we will cheerfully issue a full refund on any and all deposits. The 3 days begin once your event is considered, “booked”.

In the event that you would need to cancel your event after the 3 day guarantee, your deposit will be forfeited.

If you need to reschedule your event to a different time or date, as a courtesy to you, we will apply that deposit to your new date and time assuming the event date is available and similar items are applied.

In some cases, such as health issues, death or weather, full refunds, or re-scheduling will be applied, at the digression of Altared Weddings and Events.

​We want to once again thank you for contacting and considering Altared Weddings and Events.
Follow Us

Furniture

Chairs
Tables
Lounges
Tableware
Pillows
Decoration
Big Letters

Entertainment

Musicians
Shows
Lighting
Pyrotechnics
DJ
Master of Ceremonies
Dance Floor
Karaoke

Catering

Menus
Salty Appetizers
​Sweet Appetizers
Rehearsal Dinner
Beverage Service
Cake and Baking

Flowers

Centerpieces
Bridal Bouquets
​Bridesmaid Bouquets
Boutonniere
Wedding Ceremony
Sweetheart Table

Photography

Photographers
Videographers
Photo Booth
​Backdrop

Structures

Arch
Gazebo
​Canopy
Tent
​Draping
​Stage
Props
​Fire Pit


Need more help? Call our 24/7 support team at +1 817 891-7767.
Planning Corporate Events and Weddings in Puerto Vallarta, Mexico.

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​Copyright © 1998-2021 ​Mac Event, Inc. All Rights Reserved
  • Furniture
    • Chairs ❭
      • Banquet Chairs ❭
        • Resin Chiavari Chair
        • Wood Chiavari Chair
        • Avant Garde Chair
        • Cross Back Chair
        • Bamboo Chair
        • Mexican Chair
        • Versailles Chair
        • Phoenix Chair
      • Bar Stools ❭
        • Classic Bar Stool
        • Rustic Bar Stool
      • Chair Cushion
      • Floor Pillow
    • Tables ❭
      • Banquet Tables ❭
        • Half Moon Table
        • Round Table
        • Square Table
        • Round Rustic Table
        • Rectangular Rustic Table
        • Turned Leg Table
        • Wooden Glass Table
        • Natural Table
      • Coffee Tables ❭
        • Round Coffee Table
        • Rustic Coffee Table
        • Wooden Glass Coffee Table
        • Acrylic Coffee Table
        • Turned Leg Coffee Table
        • Wooden Acrylic Coffee Table
        • Natural Coffee Table
      • Cocktail Tables ❭
        • Classic Cocktail Table
        • Rustic Cocktail Table
        • Wooden Glass Cocktail Table
        • Turned Leg Cocktail Table
      • Long Tables ❭
        • Classic Long Table
        • Rustic Long Table
    • Lounges ❭
      • Classic Lounge
      • Rustic Lounge
      • Modern Lounge
      • Victorian Lounge
      • Natural Lounge
      • Mexican Lounge
      • Illuminated Lounge
    • Tableware ❭
      • Table Runners ❭
        • Mexican Table Runner
        • Organza Table Runner
        • Taffeta Table Runner
        • Satin Table Runner
        • Textured Table Runner
        • Striped Table Runner
      • Glassware ❭
        • Clear Glassware
        • Colored Glassware
        • Glass Votives
      • Flatware ❭
        • Silver Flatware
        • Gold Flatware
      • Dishware
      • Charger Plates
      • Tablecloth
      • Long Tablecloth
      • Cloth Napkins
      • Table Setting
    • Pillows ❭
      • Matte Pillow
      • Satin Pillow
      • Mexican Pillow
      • Textured Pillow
    • Decoration ❭
      • Mexican Decoration
      • Pathway
      • Petate Mat
    • Big Letters
  • Entertainment
    • Musicians ❭
      • Soloist
      • Duets
      • Trios
      • Guitarist
      • Violinist
      • Pianist
      • Saxophonist
      • Harpist
      • Versatile Band
      • Mariachi Band
      • Latin Band
      • Rock Band
      • Jazz Band
    • Shows ❭
      • Fire Show
      • Day of the Dead
      • Circus Show
      • Mexican Dancers
      • Huichol Show
      • Aztec Ceremony
      • Casino Vegas
      • Living Tables
      • Samba Carnibal
    • Lighting ❭
      • Candles
      • LED Lights
      • String Lights
      • Paper Lanterns
      • Luminary Light
      • Candle Lanterns
      • Chandelier
      • Orb Light
    • Pyrotechnics ❭
      • Fireworks
      • Cold Fireworks
      • Confetti Cannon
      • Sparklers
      • Pyro-Lettering
      • Smoke Machine
    • DJ
    • Master of Ceremonies
    • Dance Floor
    • Karaoke
  • Catering
    • Menus ❭
      • Buffet Menu
      • 2 Course Menu
      • 3 Course Menu
      • 4 Course Menu
    • Salty Appetizers
    • Sweet Appetizers
    • Rehearsal Dinner
    • Beverage Service
    • Cake and Baking
  • Flowers
    • Centerpieces ❭
      • Banquet Table Centerpiece
      • Coffee Table Centerpiece
      • Cocktail Table Centerpiece
      • Long Table Centerpiece
    • Bridal Bouquets
    • Bridesmaid Bouquets
    • Boutonniere
    • Wedding Ceremony
    • Sweetheart Table
  • Photography
    • Photographer ❭
      • Daniel
      • Diana
      • Eva
      • Kael
      • Raul
      • Toms
    • Videographer ❭
      • Antonio
      • Diana & Angel
      • Luis
      • Alma & Cristian
    • Photo Booth
    • Backdrop
  • Structures
    • Arch
    • Chuppah
    • Canopy
    • Tent
    • Draping
    • Stage
    • Props
    • Fire Pit
  • Gallery
    • Weddings
    • Corporate Events
  • Contact