Frequently Asked Questions
How do we work?
We work a lot like a typical rental company, just with custom and hand-selected event products and services. If you already know what you’re looking for, just contact us to start the conversation. If you want to come and check the items out in person before booking, we can do that too.
Do you allow pick up of items if we don't want delivery?
Yes! Some items in our inventory require delivery but most items are available for pick up at one of our wharehouses.
What happens if items are lost or damaged?
When will I receive an answer?
Immediately after submitting your contact request form our 24/7 available team of specialists will begin to work on your request. You should expect an answer in no more than 24 hours.
Why should I hire an event planner?
Unless you hold mid- to large-scale corporate events frequently throughout the year, keeping an experienced event planner on staff is probably not going to be cost effective. A professional event planning service can handle the logistics of any size of event so that you and your team can focus on enjoying yourselves and mingling with your guests.
Are the payment methods safe? How can I trust you?
We are an United States established company that follows its laws and regulations to provide our clients the confidence that their event is in good hands when planning their event in Mexico. You can pay with credit or debit card, we accept: Visa, Master Card, American Express, PayPal, Apple Pay, Bank Transfers, and Cash.
Where should I hold my next wedding, party, or event?
We have relationships with most of the major event venues throughout West Mexico, meaning you can have your next event virtually anywhere you want. We have thrown weddings, parties , and corporate events events throughout Puerto Vallarta, Sayulita, Punta Mita, San Pancho and Conchas Chinas, at venues ranging from the rooftops of hotels, to beachside mansions in Punta Mita. If you aren’t sure where you want to hold your event, our professional event planners can offer you with a range of options.
What packages do you have?
We don't have packages because all our services are personalized.
Accepted payment methods?
We are a company based in the United States which follows its laws to provide our clients the guarantees. You can pay with credit or debit card, we accept: Visa, Master Card, American Express, PayPal, Apple Pay, Bank Transfers, and Cash.